Equipping Funeral Professionals with C.A.R.E.Ring®
" . . . an outstanding job. I believe a function of her passion for our industry, her approach and her preparation. She conducted training for employees of mine who quickly became leaders in the arrangement conference. Melanie is an excellent trainer and would be valuable to any organization wishing to turn a message into action." Detroit, MI
"Melanie's ability to use and apply coaching skills is superb. My staff responded very well to her. Not only did their averages increase, but their service was enhanced as well. Melanie would add irrefutable value to organizations and individuals seeking to train and educate new changes in their environment." Alameda, CA
"I wholeheartedly recommend Melanie as a trainer, presenter, motivator and/or consultant. She is creative, possesses the rare skill of being able to communicate her ideas and their associated benefits effectively, which in our case resulted in full buy-in from our staff. Simply put, she gets results." Amarillo, TX
"Melanie has had the opportunity to visit businesses from east coast to west coast and has become an expert in her field. Thank you for helping us understand what it means to serve families better." Boise, ID
"We have been greatly impacted by her training and she made a huge difference for us in our phone skills, our team spirit and our overall staff attitude." Amarillo, TX
Published in the American Funeral Director - 2014 April
"How can funeral directors educate families about their options, rather than assuming all cremation families just want direct cremation?"
"All of our staff have been coached and equipped by Melanie Loyd of In It For Life in the correct way to present families with their options. It is not selling anyone anything, it's making certain families know you can have a funeral with cremation to follow, have a viewing with family and friends and how important it is to say good-bye before the cremation takes place. Again, it is all in presenting meaningful experiences rather than asking, 'if they know what they want.'"
Rick Wiseman, Cremation Association of North America President 2014, owner Porter Funeral Homes & Cremation Society of KS and MO
What funeral professionals are saying about Melanie: